Do you alter/customise outfits?
Yes, we alter/customise outfits at Pernia’s Pop-Up Studio.
Do you charge extra for alterations?
Charges may vary depending on the customisation/alterations requested.
Can you make in-house outfits as per my customisation request?
No, we do not make in-house outfits as per customisation requests.
Can I get the alterations done at one of your stores if I shop online?
Yes, you can get the alterations done at one of our stores if you shop online, but it will be chargeable. The cost depends on the extent of the alteration required.
Can altered pieces be exchanged or refunded?
No, altered pieces cannot be exchanged or refunded.
Is there any validity period for alteration? What are the charges for the same?
Yes, there is a validity period for alterations. Alteration details can be shared when placing the order, and charges will vary per the customer's requirements.
Do you have a tailor in the store? Can I bring my garment and get it altered from you?
Yes, we do have tailors in the store, and you can bring your designer pieces for alteration if it is purchased from Pernia’s Pop-Up Shop
Can I make my final payment after the alteration is done?
No, full payment is required before alterations begin.
What if I need alterations to an outfit bought earlier?
Yes, alterations to an outfit bought earlier are possible, but they will be chargeable. The cost depends on the extent of the alteration required.
I want to try an outfit in the store that is available online on your website. Is it possible?
Yes, trials can be arranged if the product is readily available at any Pernia’s Pop-Up Studio or with the designer.
Can I receive items for trial at home? If yes, how many outfits will be brought for trials to my place?
Yes, a maximum of 5 pieces can be sent for home trials. Home trials are scheduled depending on the accessibility and availability of a sales executive.
Can you call for any particular piece for trial if it is unavailable in-store?
Yes, trials can be arranged if the product is readily available at any Pernia’s Pop-Up Studio or with the designer.
Do you have larger sizes available in your stores?
Yes, we have larger sizes available in our store for particular designers. You can also place a custom order for pieces that are unavailable in larger sizes.
Are accessories and jewellery items also available for trials?
Yes, accessories and jewellery pieces are available for trial.
Can I find inclusive sizing options for customers of all body types and shapes at Pernia's Pop-Up Studio?
Yes, you can find inclusive sizing options for customers of all body types and shapes at Pernia's Pop-Up Studio, but availability will vary as per designer terms.
Do you alter items purchased from a sale?
Yes, we can alter items purchased from a sale, but alterations are chargeable.